Field Service Technician - Automation (BHP Jansen Project)

Sandvik; Winnipeg; On-site; CAD 75,000 - 90,000; Full time

Job summary

A leading mining technology company is seeking a Field Service Automation Technician for the BHP Jansen Project in Western Canada. This role involves performing advanced repairs, providing technical support, and ensuring customer satisfaction while using state-of-the-art equipment. Ideal candidates should have a strong mechanical/electrical background, excellent communication skills, and a commitment to safety and training. Competitive compensation and opportunities for international training are offered.

Benefits

Paid Travel Time

Company vehicle provided

Comprehensive compensation package

Flexible schedule

Qualifications

• Experience with underground mining equipment is preferred.
• Excellent proficiency in reading electrical schematics.
• Must be legally eligible to work in Canada.

Responsibilities

• Perform advanced repairs and inspections at customer sites.
• Plan and maintain tools and equipment for service work.
• Provide technical support and train colleague.

Skills

Deep knowledge of technical support tasks

Team player

Strong written and verbal communication skills

Education

Mechanic / Electric specialist preferred

Tools

PLC Systems

Visualisation, HMI

Job description

Sandvik Mining is seeking a Field Service Automation Technician

Location: BHP Jansen Project | Western Canada (Saskatchewan)

Schedule: 14 days-on / 14 days-off (subject to change)

About Sandvik Mechanical Cutting

The Mechanical Cutting division at Sandvik Mining specializes in advanced underground mining technology, delivering high-performance cutting systems for production and roadway development. This includes a range of equipment such as continuous miners, bolter miners, borer miners, and related cutting systems designed to enhance productivity, safety, and reliability. With expertise in precision engineering and long-term collaboration with key mining partners, Mechanical Cutting plays a key role in driving operational efficiency on major projects such as the BHP Jansen Potash Project.

About the BHP Jansen Project

The BHP Jansen Project is a world‑class underground potash mine east of Saskatoon, Saskatchewan. This major development will produce millions of tonnes of potash annually, supplying a significant portion of the global market while using modern, sustainable mining technologies. Joining this project means contributing to a high‑profile, long‑term operation with excellent career development opportunities.

Want to learn more about this partnership? https://www.home.sandvik/en/news-and-media/news/2024/09/sandvik-wins-sek-1.9-billion-order-from-bhp-for-the-jansen-potash-project

Why this role is unique

This position offers the chance to work on the high‑profile Jansen project with modern equipment, strong safety standards, and a collaborative team environment. Selected candidates may also have the exceptional opportunity for hands‑on training at Sandvik’s factory in Austria, gaining international experience. This training typically involves a stay of approximately 3 months.

Are you an Automation Technician, who is looking for a stable, permanent opportunity with a respected and growing company? We want to hear from you!

Benefits of joining our Field Service team include

• Paid Travel Time
• Company vehicle provided
• Ample opportunity for overtime that is paid as per provincial standards
• Tool reimbursement program
• A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
• Paid training and development opportunities
• Support from an experienced network of technicians across the globe
• Flexible 14‑days-on / 14‑days-off schedule to support a balanced work‑life rhythm (subject to change)

At Sandvik, the Field Service Automation Technician is responsible for troubleshooting, using advanced problem‑solving approaches, tools and techniques to recognize operational or process problems and to apply this knowledge appropriately in different situations.

While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow.

What you will be doing

• Advanced repairs and inspections of products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for planning, conducting and maintaining tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements to more advanced technical solutions and products.
• Take into consideration energy efficiency, environmental impact and maintenance costs when giving customer support.
• Provide advanced technical support and advice to the sales team.
• Ability to produce positive results in sales-client interventions.
• Guide and train colleagues in service methods and tools. Share own knowledge to enable colleagues to expand their knowledge.
• Onsite support (Service‑ and maintenance activities, fault finding, operator training) SW & HW updates at the machine. Technical support of sales area and end customer training.

Required Skills

• Deep knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and customers Diagnose with the system “Diagnostic Manager” (B&R)
• Tele Remote (Training with test jig in the E-Center)
• Visualisation, HMI
• Set up new flash card (B&R)
• Transfer new data files to PLC
• Radial Laser System – First Pass (Richter Wolfgang)
• GPR System – Second Pass, GEO, SEAM System
• Cutting Profile Adjustment / Alignment
• Knowledge / basics of PLC programming (it is an advantage)
• Several years of practical experience (electric installation, commissioning, troubleshooting etc.)
• Leading activities and responsible for workflow‑procedures for different projects
• Team player, ability to withstand stress, solution‑oriented, operating principle professional, and confident manner.
• Opened mind in dealing with customers.

What you will bring along

• Mechanic / Electric specialist is preferred
• Electric/Electronic (Switchboards/panels, low voltage application, Sensoric- and Actoric, PLC Systems design & function)
• Implementation of technical solutions, carry out of improvements suggestions and optimizations activities.
• Customer focused, effective way of working.
• Excellent proficiency in reading electrical schematics.
• Strong written and verbal communication skills.
• Computer literacy (MS Office).
• Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required.
• Ability and willingness to work varied shifts (as required)
• Must be legally eligible to work in Canada.
• Candidates must be open to traveling for training as part of the role. The training may take place in Europe and last up to six months.
• The candidate should have experience working with underground mining equipment, with a particular preference for expertise in mechanical cutting products used in mining operations.

In return for your passion and drive we will offer you…

• The opportunity to make an impact on our business performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The opportunity to reach your full potential.
• Ongoing development and training.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday! We take pride in our agile customer‑focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/

How to Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Field Service Automation Technician, requisition# R0083357; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those considered for an interview will be contacted.

Equal Opportunity Employer Statement

We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity‑seeking communities including women, racialised persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact [e-mail] for more information.