Eye Care Store Leader — Boost Customer Experience & KPIs

Luxottica; Toronto; On-site; CAD 116,000; Full time

Job summary

A global eyewear company in Toronto is seeking a Store Manager to lead the team in delivering exceptional customer experiences. The ideal candidate will have over 4 years of management experience and strong skills in sales, communication, and team building. Responsibilities include training staff, improving store performance, and ensuring outstanding customer service. This role offers a competitive salary, bonus plan, and a first-class benefits package.

Benefits

Health care

Retirement savings

Paid time off

Employee discounts

Qualifications

• 4+ years of management or supervisory experience.
• Comprehensive knowledge of business operations and processes.
• Strong influencing and negotiating skills.

Responsibilities

• Deliver exceptional customer service and ensure a positive store experience.
• Train and coach the team on company programs.
• Analyze performance metrics and implement action plans.

Skills

Customer Service

Management

Sales

Communication

Basic Math

Education

High School diploma or equivalent

College degree or equivalent

Tools

Computers

Cash Register

Job description

A global eyewear company in Toronto is seeking a Store Manager to lead the team in delivering exceptional customer experiences. The ideal candidate will have over 4 years of management experience and strong skills in sales, communication, and team building. Responsibilities include training staff, improving store performance, and ensuring outstanding customer service. This role offers a competitive salary, bonus plan, and a first-class benefits package.