Entry Level Customer Service Specialist

Spade Recruiting; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading recruiting firm in Canada is looking for driven individuals to educate families about their available benefits. The role includes customizing solutions, providing ongoing support, and building trust with clients. Join us for remote-first flexibility, career growth opportunities, and a positive impact on families' lives.

Benefits

Bonuses and incentives

Luxury travel opportunities

Comprehensive training

Mentorship and coaching

Qualifications

• Ability to educate families about benefits clearly.
• Skill in customizing solutions for individual needs.
• Experience in providing ongoing support and follow-up.

Responsibilities

• Educate families on available benefits.
• Customize solutions for members' circumstances.
• Provide ongoing support through follow-up service.

Skills

Strong communication skills

Organized problem-solving

Independent self-starter

Flexibility and resilience

Job description

Work should offer more than a steady paycheck. It should give youpurpose,flexibility, and the ability to make a lasting difference in people’s lives. We’re looking for driven individuals who want to grow, contribute, and thrive in a supportive environment where your impact matters.

Your Role

• Educate families on their available benefits and break down coverage in clear, simple language

• Customize solutions to meet each member’s unique circumstances

• Provide ongoing support through follow-up service and consistent communication

• Build trust as a dependable, empathetic advisor who puts clients first

Growth Path

• Comprehensive training to help you hit the ground running

• Mentorship and coaching to expand your skills and confidence

• Merit-based advancement with leadership opportunities driven by performance, not seniority

• Career-building experience designed to set you up for long-term success

Why Join Us

• Meaningful impact — help families gain peace of mind and financial security

• Remote-first flexibility — design a schedule that works for you

• Career growth & leadership through structured development programs

• Rewards & recognition — bonuses, incentives, and luxury travel (past trips include Dubai, Dublin, Ibiza, and Tulum)

• Collaborative culture where your efforts are noticed and your potential is supported

Who Succeeds Here

• Strong communicators who enjoy building connections

• Organized problem-solvers with attention to detail

• Independent, motivated self-starters who also thrive in a team setting

• Flexible, resilient learners eager to take on new challenges