Enterprise Customer Activation Lead

Ramp; Remote; CAD 115,000 - 192,000; Full time

Job summary

A financial operations platform is seeking a Customer Activation Manager to lead the onboarding of new clients. You will manage the implementation process, ensuring that enterprise customers receive tailored solutions to overcome their challenges. The ideal candidate has at least 7 years in customer success or implementation within B2B environments, possessing strong communication and project management skills. The role is remote-friendly, with competitive salary ranges based on location.

Benefits

100% medical, dental & vision insurance coverage

401k with employer match

Flexible PTO

Wellness stipend

Parental Leave

Qualifications

• Minimum 7 years of experience in customer success or implementation in B2B.
• Experience running complex implementation projects.
• Excellent verbal and written communication skills.

Responsibilities

• Project manage implementation and onboarding of new customers.
• Act as a strategic consultant throughout Ramp setup.
• Drive initial product utilization and revenue for Ramp.

Skills

Customer success

Project management

Communication skills

Technical collaboration

Adaptability

Education

Bachelor’s degree from an accredited university

Tools

Accounting Software (e.g. Netsuite, QuickBooks)

Job description

A financial operations platform is seeking a Customer Activation Manager to lead the onboarding of new clients. You will manage the implementation process, ensuring that enterprise customers receive tailored solutions to overcome their challenges. The ideal candidate has at least 7 years in customer success or implementation within B2B environments, possessing strong communication and project management skills. The role is remote-friendly, with competitive salary ranges based on location.