Enterprise Cloud & AI Solutions Leader

Amazon Jobs; Calgary; On-site; CAD 126,000 - 211,000; Full time

Job summary

A leading cloud services provider is seeking a Senior Customer Solutions Manager in Calgary, Canada. This pivotal role involves driving customer cloud and AI transformation journeys, managing large-scale migrations, and ensuring innovative solutions that meet customer needs. Successful candidates will have over 7 years of experience in technical program leadership and a strong background in cloud services. The position offers a competitive salary and comprehensive benefits.

Benefits

Health insurance

Retirement savings plan

Paid time off

Flexible work hours

Qualifications

• 7+ years of leading large-scale technical or engineering programs.
• 5+ years of customer-facing work engaging with executives.
• Experience in cloud services migrations and modernization.

Responsibilities

• Provide input on adoption strategies to impact customer commitments.
• Deliver complex technical projects with significant customer impact.
• Proactively mitigate adoption risks and track realization of customer business cases.

Skills

Leading large-scale programs

Customer-facing engagement

Problem-solving with technology

Stakeholder negotiation

Cloud services implementation

Education

Bachelor's degree in STEM or equivalent

Tools

PMP Certification

SCRUM Certification

Job description

A leading cloud services provider is seeking a Senior Customer Solutions Manager in Calgary, Canada. This pivotal role involves driving customer cloud and AI transformation journeys, managing large-scale migrations, and ensuring innovative solutions that meet customer needs. Successful candidates will have over 7 years of experience in technical program leadership and a strong background in cloud services. The position offers a competitive salary and comprehensive benefits.