eLearning Solutions Architect

Continuing Education at Conestoga College; Kitchener; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

An educational institution in the Region of Waterloo is seeking an eLearning Solutions Architect to lead technology-enabled training initiatives. The role involves designing and developing innovative web tools to enhance online learning and requires a four-year degree in a relevant field, along with a minimum of five years of experience. Successful candidates will demonstrate strong technical skills, particularly in educational technology and user experience design, and will need to communicate effectively with both technical and non-technical audiences. A hybrid work environment is anticipated.

Qualifications

• Minimum of five years of experience in educational technology or online learning.
• Experience with the design and development of online courses using LMS.
• Superior communication skills to train technical concepts.

Responsibilities

• Lead the design and development of frameworks and tools for online learning.
• Develop and implement an annual training plan for faculty.
• Provide technical support for Brightspace and LMS integrations.

Skills

Educational technology

Web development

Interaction design

User experience (UX) design

HTML5

CSS

JavaScript

PHP

Education

Four-year degree in Mathematics, Computer Science, Educational Technology, or related field

Tools

Brightspace

Adobe Creative Suite

Job description

Position Summary

The eLearning Solutions Architect leads technology-enabled innovation and training initiatives for eConestoga and the Online Learning Centre (OLC). The role collaborates with academic and college partners to identify learning technology needs and delivers scalable training and custom solutions. Using advanced knowledge of the Brightspace platform and APIs, the incumbent designs and implements web-based tools that support faculty, students, and OLC staff.

Successful candidates will be required to conduct work within Ontario and must be available to work on campus as required. It is anticipated that this position will meet the needs of the department through a hybrid work arrangement, Monday to Friday, 8:30 a.m. to 4:30 p.m., with one day on-site at Conestoga’s 3065 King St. E office in Kitchener, and four days remote.

Responsibilities

• Lead the exploration, design, development, maintenance, and enhancement of custom frameworks and tools that support online and blended learning (e.g., interactive web pages, dynamic video frameworks, learning objects, games, and extensions of Learning Management System (LMS) tool functionality such as the Progress Snapshot Widget, etc.)
• Identify technical gaps within eConestoga and propose development solutions
• Create intuitive authoring tools that enable faculty to build interactive content (e.g., accordions, timelines, charts, VideoPlus) without requiring coding knowledge
• Design and develop custom LMS interfaces and widgets to enhance the user experience (e.g., My Courses, Announcements, Visual Table of Contents, Zoom widgets)
• Design and maintain a knowledge base portal that provides faculty and students with documentation for the LMS and custom tools
• Develop and maintain a technical roadmap that promotes visibility, alignment, and continuous improvement of OLC initiatives
• Provide recommendations to OLC management to support ongoing enhancement of course development practices

Training development and delivery

• Independently develop and implement an annual training plan that includes a mix of in-person and online (synchronous and asynchronous) sessions, and on-demand resources
• Deliver training and consultations on educational technologies, supporting effective use across web-enhanced, hybrid, and online courses in compliance with AODA requirements
• Evaluate training effectiveness using feedback and metrics to inform continuous improvement and future tool development priorities
• Develop onboarding resources and provide tool-specific training to support effective LMS use
• Collaborate with vendors and software providers to support the adoption, training, and rollout of educational technologies

Technical support and consultation

• Provide in-person and virtual technical support to faculty and students
• Troubleshoot Brightspace issues and support LMS integrations, including testing, documentation, and escalation as required

Representation and collaboration

• Collaborate and consult with academic and administrative stakeholders to ensure online learning initiatives align with institutional teaching and learning needs
• Represent the OLC at college committees, working groups, and external organizations
• Present solutions and recommendations to senior leadership and Academic Forum
• Deliver presentations and sessions at external conferences and events (e.g., D2L Fusion)

Qualifications

• Four-year degree in Mathematics, Computer Science, Educational Technology, Online Learning, Learning and Development, Education, or a related field is required
• A minimum of five years of experience in educational technology, web development, interaction design, online learning, or a related field is required
• Experience with the design and development of online courses, and their implementation with learning management systems, preferably at a post-secondary level
• Extensive administrative use of D2L’s learning management system and advanced knowledge of Brightspace APIs
• Superior knowledge of user experience (UX) design, familiarity with instructional design for online learning, and universal design
• Superior communication skills and the ability to communicate and provide training on technical concepts to both technical and non-technical audiences (virtually, on-site, and written material)
• Strong technical skills, including the use of a variety of web technologies (including but not limited to HTML5, CSS, JavaScript, JSON, PHP, Adobe Creative Suite, etc.)
• Demonstrated superior work ethic, initiative, and ability to work independently