Education Services Coordinator (2025-1100)

Carewest Innovative Healthcare; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Calgary is seeking a dedicated Education Services Coordinator. This role involves managing workflows to support education and orientation for staff, scheduling sessions, and serving as an administrator for the learning management system. The ideal candidate will have strong customer service skills, proficiency in Excel, and the ability to work independently. Responsibilities also include logistics for training and compliance monitoring, contributing to a supportive learning environment.

Qualifications

• Two-year post-secondary diploma in business administration, adult education, human resources management, or a related field.
• Exceptional customer service skills required.
• High level of proficiency with Excel and computer literacy.

Responsibilities

• Manage workflows that support staff education and orientation.
• Schedule orientation sessions and educator facilitators.
• Collaborate with subject matter experts for corporate training initiatives.

Skills

Exceptional customer service skills

High level of computer literacy

Proficiency with Excel

Excellent oral & written communication skills

Ability to work with little supervision

Solution-oriented problem solving

Education

Two-year post-secondary diploma in a relevant field

Tools

Excel

FileMaker

Skyprep

MyLearningLink

HSPnet

Job description

Position Details

Position Status: Regular Full Time Location: Southport, Education Services BW Hours: 77.50 FTE: 1.00 Shift: Days Shift Times: 0800-1615 Union: Non-Union Professional Rate of Pay: $33.64 - $44.15 PCN: 10EDAsst011

Date Competition Closes: December 30, 2025

Position Summary

Reporting to the Program Director, Quality, Safety, and Transformation, the Education Services Coordinatoris responsible for managing workflows that support staff education and orientation. Key duties include scheduling general orientation sessions and educator facilitators, organizing student placements, and serving as the primary administrator and superuser for the AHS MyLearningLink (MLL) learning management system (LMS). This role ensures accurate integration of materials into the AHS LMS and maintains consistency across all Carewest e-learning products in alignment with corporate standards.

This position oversees e-learning systems and records, including developing and maintaining modules, tracking learner progress,and ensuring compliance with quality and provincial standards. The Coordinator also manages logistics for staff education,administers student placements, and collaborates with subject matter experts to support corporate training initiatives.

This role acts as the central contact point for the Education Services department for internal and external stakeholders. TheCoordinator provides administrative support for education services delivered by Clinical Educators and Education Associates,including database management, learner registration, room bookings, meeting coordination, and processing orientation data from Education and Recruitment Services. Additional responsibilities include generating statistical reports and assisting with basicfinancial tasks such as variance reporting.

Qualifications

• Two-year post-secondary diploma in business administration, adult education, human resources management,or a related field. A combination of education and experience will be considered.

Experience

• Exceptional customer service skills.
• High level of computer literacy and proficiency with Excel required.
• Knowledge of FileMaker, Skyprep, MyLearningLink or HSPnet an asset.
• Excellent oral & written communication skills.
• Ability to work with little supervision and track multiple processes simultaneously.
• Solution-oriented problem solving.
• Proven aptitude to work in an environment requiring ongoing flexibility, attention to detail, well-developed organizational and time management skills.