Door and Valet Attendant

Oakmont Management Group; Canada; On-site; CAD 35,000 - 50,000; Full time

Job summary

A senior living community in Canada is seeking a Door and Valet Attendant to create seamless arrival and departure experiences for residents and guests. The ideal candidate should have prior hospitality experience, exceptional communication skills, and a polished demeanor. Responsibilities include welcoming residents, coordinating vehicle handoffs, and assisting with baggage. This role emphasizes luxury living and superior customer service. Join a team that values meaningful relationships and provides a supportive environment for seniors.

Benefits

Medical, Dental, and Vision benefits

Vacation and Sick Pay

401(k) Savings Plan with Company Match

Qualifications

• Must be at least eighteen (18) years of age.
• Prior hospitality, luxury residential, or hotel experience required.
• Strong background in customer service and guest relations.

Responsibilities

• Extend a warm, polished welcome to all residents and guests upon arrival.
• Coordinate smooth vehicle handoffs with valet drivers.
• Deliver resident mail and packages promptly and with care.

Skills

Hospitality experience

Customer service

Exceptional communication

Job description

Ellore Luxury Senior Living is a premier senior living community situated on a beautifully landscaped campus.

Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity Teamwork Compassion Commitment Resilience.

With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

The Door and Valet Attendant i is responsible for creating a seamless and distinguished arrival and departure experience for residents and their guests at the Community. As the first and last point of contact, this role embodies the warmth, discretion, and sophistication of our Community. Through polished service and attention to detail, the Door and Valet Attendant ensures that every interaction reflects the Community’s standard of luxury living.

Responsibilities

• Extend a warm, polished welcome to all residents and guests upon arrival, providing immediate recognition and assistance at their vehicle.
• Coordinate smooth vehicle handoffs with valet drivers, ensuring a flawless parking and retrieval experience.
• Offer personalized courtesies, such as opening and closing vehicle doors, escorting arrivals, and providing distinguished greetings and farewells.
• Provide discreet and attentive assistance with baggage handling, ensuring arrivals and departures are effortless for every resident and guest.
• Deliver resident mail and packages promptly and with care, respecting both timeliness and discretion.
• Support bell services and other guest needs with a spirit of attentiveness, anticipating opportunities to elevate the experience.
• Maintain the valet stand, porte-cochere, and entry areas in pristine, welcoming condition at all times, setting the standard for a luxurious first impression.
• Consistently uphold the Community’s signature service standards with professionalism, warmth, and an unwavering commitment to privacy and discretion.

Qualifications

• Must be at least eighteen (18) years of age.
• Prior hospitality, luxury residential, or hotel experience required.
• Strong background in customer service and guest relations.
• Exceptional communication skills with a polished and professional demeanor.
• Impeccable grooming and professional dress, adhering to Community uniform standards.
• Able to work with seniors and patiently interact with cognitively impaired individuals.
• Strong communication skills, able to organize and prioritize work, take initiative and collaborate or work independently as the projects require.
• Able to operate office equipment including, copier, telephone, postage machine, time clock, medical alert system.
• Must pass a Criminal Background check and Health Screening tests.
• May require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.