Disability Claims Analyst — Fast, Clear Decisions (Hybrid)

iA Financial Group; Toronto; Hybrid; CAD 54,000 - 60,000; Full time

Job summary

A financial services company in Toronto is seeking a Technical Analyst to handle disability claims. This role involves evaluating claims, communicating with clients, and ensuring timely processing. Applicants should be bilingual in English and French, have 2-5 years of related experience, and possess strong analytical and communication skills. The position offers a competitive salary and benefits, with a hybrid work model.

Benefits

Flexible group insurance

Competitive pension plan

Stock purchase plan

Wellness/personal development days

Employee assistance program

Qualifications

• 2-5 years of experience in the administrative or finance domain.
• Ability to assess claims quickly using QPAY criteria.
• Proficiency in interpreting contracts and documentation.
• Skills in processing payments and updating internal systems.
• Competency in drafting clear letters and emails.

Responsibilities

• Collect relevant information to support claim analysis.
• Evaluate eligibility of disability claims and verify documentation.
• Communicate claim decisions to clients via phone and written correspondence.
• Process and pay disability benefits using QPAY guidelines.
• Maintain records and update client files.

Skills

Analytical skills

Empathy

Bilingual (English and French)

Communication Skills

Attention to detail

Tools

QuickPay

Tide

Job description

A financial services company in Toronto is seeking a Technical Analyst to handle disability claims. This role involves evaluating claims, communicating with clients, and ensuring timely processing. Applicants should be bilingual in English and French, have 2-5 years of related experience, and possess strong analytical and communication skills. The position offers a competitive salary and benefits, with a hybrid work model.