Director, Disability Management

iA Financial Group; Montreal; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading financial services company seeks a Director of Disability Management in Montreal to lead innovative strategies in disability claims management. The role focuses on team leadership, service improvement, and strategic partnerships. Ideal candidates will have proven experience in disability management and strong communication skills, contributing to a supportive work environment focused on people and development.

Qualifications

• Proven leadership skills with experience in disability management.
• Strong strategic thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and inspire teams managing disability claims.
• Develop and implement innovative strategies for service improvement.
• Monitor business metrics for service and quality standards.

Job description

Overview

Toronto or Montreal

Build the future with us
Are you driven by the purpose of helping Canadians feel confident and secure about their future? As a Director, Disability Management, you will play a key role in shaping and leading best-in-class disability management services for our Group Benefits and Retirement Solutions division.

This position is a great opportunity to showcase your leadership and strategic thinking while fully realizing your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.________________________________________

What you’ll accomplish with us

As a Director, Disability Management, you’ll be at the core of our mission. Here are the main responsibilities:

• Lead and inspire multi-disciplinary teams managing disability claims for regional and national clients.
• Develop and implement innovative strategies to continuously improve disability management services.
• Monitor key business metrics to ensure service commitments, quality standards, and client satisfaction targets are met.
• Represent the organization externally with clients, advisors, suppliers, and industry stakeholders.
• Provide strategic consultation to internal partners including actuary, distribution/service, product, and marketing teams.
• Oversee financial interests of plan sponsors and ensure alignment with business objectives.