Digital Power Customer Success Lead

Schneider Electric North America; Ottawa; On-site; CAD 75,000 - 85,000; Full time

Job summary

A leading technology company in Ottawa is seeking a Digital Power Customer Success Management Specialist. This role is centered around enhancing customer relations and engagement with Digital Power clients. Candidates must have an engineering degree along with experience in managing customer needs and providing effective solutions. Bilingualism in English and French is a must, alongside strong problem-solving and communication skills. Competitive compensation and a focus on sustainability await motivated candidates.

Benefits

Competitive salary

Opportunity to work with innovative technology

Focus on sustainability and impactful work

Qualifications

• Engineering degree with a focus on engineering and technology.
• Experience in software, hardware, networking, and system troubleshooting.
• Bilingualism (English and French) is mandatory for this role.

Responsibilities

• Advance customer relations and engagement with Digital Power customers.
• Promote EcoStruxure Power Value Propositions to customers.
• Conduct periodic check-ins with clients to ensure needs are met.
• Identify business growth opportunities by evaluating customers' systems.

Skills

Customer-oriented

Communication skills

Problem-solving

Ability to work with diverse technical backgrounds

Bilingual (English and French)

Education

Engineering degree

Tools

Electrical Power Monitoring and Control Systems

Networking knowledge

Job description

A leading technology company in Ottawa is seeking a Digital Power Customer Success Management Specialist. This role is centered around enhancing customer relations and engagement with Digital Power clients. Candidates must have an engineering degree along with experience in managing customer needs and providing effective solutions. Bilingualism in English and French is a must, alongside strong problem-solving and communication skills. Competitive compensation and a focus on sustainability await motivated candidates.