Danish-speaking Customer Support specialist (Travel industry)

Concentrix; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global technology and services leader is looking for a Danish-speaking Customer Support Specialist. You will assist customers with travel bookings and cancellations via phone and email while providing excellent service. The role offers flexibility in work hours and can be done from home, making it an appealing opportunity for individuals looking for a dynamic work environment. Candidates should have fluency in Danish and a good command of English. The position comes with a competitive salary and bonuses.

Benefits

Flexible work schedule

Remote work

Supportive coworkers

Bonus opportunities

Qualifications

• Must be fluent in Danish and have a good command of English.
• Flexible and dynamic team player.

Responsibilities

• Provide customer support via phone and email.
• Give accurate information on bookings and cancellations.
• Find solutions for customer-related issues.

Skills

Fluency in Danish

Good command of English

Customer service skills

Job description

Job Title:

Danish-speaking Customer Support specialist (Travel industry)

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

This role also offers flexibility in terms of working completely from the comfort of your home!

This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)

About the role

As a Customer Support Specialist, you will be responsible for

• Bringing great customer service to the customers via phone and e‑mail,
• Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
• Finding solutions for each individual customer to ensure their journey runs smoothly

To do great in this role

You must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be a flexible and dynamic addition to our team.

To make the most of your time here

• A salary of 2300,- Euros/Gross
• Bonus up to 250,- Euros/Gross
• Flexible work schedule
• A job you can do from the comfort of your own home
• Supportive and fun coworkers (if we do say so ourselves)

Start date:

2nd of February, 2026.

Working hours:

Work in 8.5 h shifts, Monday to Sunday, from 9 AM till 8 PM

Location:

Work from home (in Lithuania) – LTU Lithuania Work-at-Home

Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!

Time Type:

Full time

California residency notice

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.