Customer Service - Work from Home

Spade Recruiting; Red Deer; Remote; CAD 30,000 - 60,000; Full time

Job summary

A recruiting company in Red Deer is seeking enthusiastic and self-driven individuals to assist existing and prospective clients. The role involves handling customer service calls, distributing enrollment materials, and creating individualized policies. This position provides full training, work-from-home opportunities, competitive compensation, and full benefits after three months.

Benefits

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Full benefits after 3 months

Career advancement opportunities

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer calls.
• Respond to client requests for coverage.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance