Customer Service Representative (Nova Scotia-Sydney)

Domino's Pizza Canada; Sydney; On-site; CAD 30,000 - 60,000; Part time

Job summary

A popular pizza franchise is seeking a Customer Service Representative in Sydney, Cape Breton. The ideal candidate will provide exceptional customer service, maintain store cleanliness, and assist in team management. This role offers growth opportunities within the company. Candidates should be motivated, flexible, and possess strong customer service skills. Enjoy perks like food discounts and team events in a fun work environment.

Benefits

Food Discounts

Fitness Plan Discounts

Access to Management Training

Promotes Internally

Fun and Professional Work Environment

Team events and awards

Qualifications

• Motivated and driven by success and accomplishments.
• Thrives under challenging/stressful situations.

Responsibilities

• Provide exceptional customer service and make pizza products.
• Maintain cleanliness of the store.
• Assist in managing other team members and training them.

Skills

Time management skills

Strong customer service skills

Flexibility

Team player

Charismatic personality

Job description

Overview

We are excited that you are interested in joining the Domino’s team as a Customer Service Representative (CSR). Here is a brief description of some of the responsibilities:

CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of the store. CSRs work in a team environment and should be positive and productive team players. Every CSR contributes to the store’s goals for customer service, sales growth, operational reviews and cost management.

Other responsibilities may include being a shift leader. Shift leaders are responsible for completing all shift tasks as laid out in the policies, managing other team members, balancing finances and inventory, and training team members. Shift leaders may be required to attend workshops to further develop their skills.

We expect professional conduct from our team members, including arriving on time in complete uniform with a positive attitude. Other duties may be requested outside of the above description.

Who we are

Our franchise group (Empire Pizza) operates many Domino’s Pizza locations across Mississauga, Brampton, Hamilton, Orangeville, Southwest Ontario and Nova Scotia (Annapolis Valley, Cape Breton, North Shore). We value our communities and reflect this in our community involvement and the people we employ. We have a wonderful team that consistently achieves great results and we like to lead and innovate.

Our franchisee, Werner Lomker, was the reigning World’s Fastest Pizza Maker from 2018–2022. We enjoy competition and a fun workplace culture from the top down.

Locations

• 1) North: 131 King St, North Sydney
• 2) Sydney River: 1071 Kings Rd, Sydney River, NS B1S1C7
• 3) Glace Bay: 3 Sterling Rd, Unit A07 Glace Bay, NS B1A3X2

Growth and development

We are very interested in growing with our team and providing opportunities for advancement internally. All current Assistant Managers and Store Managers joined our team as a CSR or delivery person. Our goal is for all team members to continue their journey with us or leave better equipped than they came.

Compensation and Benefits

Starting Wage: minimum wage

Health / Dental: We cover the cost of our single/individual plans for all full-time employees (3-month waiting period applies)

Other perks:

• Food Discounts
• Fitness Plan Discounts
• Access to Management Training
• Promotes Internally
• Fun and Professional Work Environment
• Team events and awards

Requirements

WHMIS, NS Accessibility Act - no training requirement, just awareness of the Accessibility Act, and Health & Safety Certificates (we can help direct you to these online certifications during the hiring process if you do not already have them!).

Domino's is an equal opportunity employer.

• Motivated and driven by success and accomplishments
• Time management skills
• Thrives under challenging / stressful situations
• Team player
• Charismatic and high energy personality
• Flexible schedule
• Strong customer service skills

About the Company

Serving communities across Southern Ontario and Nova Scotia