Customer Sales Specialist

Heartland Coca-Cola Bottling Company, LLC; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian bottling company in Toronto is seeking a professional for a business planning role. You will manage business planning, forecasting, and pricing, while collaborating with account teams. Ideal candidates will have a Bachelor's degree and strong analytical skills with prior experience in the food or CPG sectors. The position offers a hybrid work model and competitive opportunities.

Qualifications

• 2+ years of experience in food and/or CPG industries preferred.
• Experience in finance, sales, category management, or business planning analysis are assets.

Responsibilities

• Provide timely and accurate reporting and insights to sales and management team.
• Assist in the development & analysis of the Joint Business Plan.
• Analyze key measures against Joint Business Plan performance.

Skills

Analysis

Communication

Forecasting

Technical Skills (Excel, Access)

Education

Bachelor's Degree or equivalent

Tools

Excel

Job description

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• Facility and Work Location - Toronto, Hybrid.
• Initial Posting Close Date - November 2nd, 2025

About This Opportunity

In this role, you will work with our small store convenience retail customers and National and Regional Account teams to establish and manage solid business planning, forecasting, and pricing. Using customer-syndicated data, you will conduct reviews with the account team to identify opportunities. You will also assist the account team by performing analysis required for execution of the annual Joint Business Plan, facilitating the development and validation of business plans, providing insight into forecasting as part of a management routine, and playing a key role in day-to-day communication with the team.

Responsibilities

• Provides timely and accurate reporting and insights to sales and management team, assists with field communication and assists Sales Management in presenting the Joint Business Plan.
• Assist in the development & analysis of the Joint Business Plan, including opportunity assessments, industry benchmarking, gap analysis.
• Analyze key measures against Joint Business Plan performance including Sources of Growth allocations, price/package variations, mix shifts, operational elements like out of stocks or minimal orders.
• Prepare and provide input around KBI and Management Routine reports.
• Identifies opportunities, conducts reviews with account team to gain alignment prior to finalization and submission to key stakeholders.
• Support the team to launch innovations in stores and on digital platforms.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience required.
• Two (2) plus years’ experience in the food and/or CPG industries preferred.
• Experience in finance, sales, category management, or business planning analysis are assets.
• Strong technical/computer skills (i.e., Excel, pivot tables, macros, Access) required.

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide.

Important

All offers of employment at Coca-Cola Canada Bottling Limited are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification, and drivers abstract review.

Coke Canada Bottling is committed to creating a diverse and inclusive workforce with several programs, policies, and resources in place to support our people. For individuals requiring accommodations or support throughout the recruitment process, please contact our Talent Acquisition Services team by calling 1-844-383-2653 or email [e-mail].