Customer Experience Specialist - Jewelry Showroom

Spence Diamonds; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading jewelry retailer in Toronto is seeking a dedicated Customer Service Associate to provide top-notch service to customers. You will manage transactions, assist in showroom operations, and ensure exemplary customer experiences. Ideal candidates excel in customer-facing roles and have strong problem-solving skills. The position offers hourly compensation between $17.20-$20.30, based on experience and qualifications, with expected start in early 2026.

Benefits

Attractive compensation packages

Extended health benefits

Employee discounts

Learning and development resources

Qualifications

• At least 1 year of experience in a customer service environment.
• Comfortable working with computers and learning new software.
• Available to work a minimum of 3 days a week including weekends.

Responsibilities

• Provide exceptional customer service to every client.
• Assist with customer inquiries via phone, email, and in person.
• Manage cash transactions and assist in inventory handling.
• Support sales consultants and ensure showroom cleanliness.

Skills

Customer service experience

Time management

Problem solving

Communication skills

Detail-oriented

Job description

A leading jewelry retailer in Toronto is seeking a dedicated Customer Service Associate to provide top-notch service to customers. You will manage transactions, assist in showroom operations, and ensure exemplary customer experiences. Ideal candidates excel in customer-facing roles and have strong problem-solving skills. The position offers hourly compensation between $17.20-$20.30, based on experience and qualifications, with expected start in early 2026.