Customer Experience Pro - Banking (Part-Time, 30h/wk)

Scotiabank; Bedford; On-site; CAD 40,000 - 50,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate for their Bedford, NS branch. This role focuses on building strong customer relationships and delivering exceptional service throughout the customer’s journey. Ideal candidates should have proven customer service skills and a willingness to assist in a professional manner. This position offers a competitive compensation package and opportunities for professional development. A flexible schedule is required.

Benefits

Competitive compensation

Professional development opportunities

Collaboration with innovative thinkers

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly, and efficient manner.
• Comfortable in simple sales situations.
• Strong technical skills to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Demonstrate success in a target-based performance environment.

Skills

Customer service skills

Technical skills

Sales abilities

Job description

A leading bank in the Americas is seeking a Customer Experience Associate for their Bedford, NS branch. This role focuses on building strong customer relationships and delivering exceptional service throughout the customer’s journey. Ideal candidates should have proven customer service skills and a willingness to assist in a professional manner. This position offers a competitive compensation package and opportunities for professional development. A flexible schedule is required.