Customer Experience Lead, iGaming (Canada), Remote

Hard Rock Digital; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading gaming and entertainment company in Toronto is looking for a Customer Experience Manager to manage customer service operations. The role requires strong experience in Canadian iGaming and a commitment to high customer satisfaction. You will be responsible for developing the customer service team and influencing decision-making. This position offers competitive pay and the opportunity for remote work.

Benefits

Competitive pay

Remote work

Influence decision-making

Qualifications

• Strong experience in Canadian iGaming.
• Passion for developing teams and customer satisfaction.

Responsibilities

• Oversee the daily operations of the customer service team.
• Ensure high level of customer satisfaction.
• Influence decision-making within the organization.

Job description

A leading gaming and entertainment company in Toronto is seeking a Customer Experience Manager to oversee the daily operations of their customer service team. The ideal candidate will have strong experience in Canadian iGaming and a passion for developing teams while ensuring a high level of customer satisfaction. This role offers competitive pay, remote work, and opportunities to influence decision-making.