Contents Technician

ServiceMaster Clean of Fraser Valley; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A property restoration company in Red Deer is seeking a Contents Technician to work in field services. In this role, you'll respond to emergency situations and help restore properties affected by damage. Competitive hourly pay and training for IICRC certifications are provided. Ideal candidates are customer-oriented and able to work independently as well as in teams.

Benefits

Paid IICRC Certification Training

RRSP Matching after one year

Health insurance

Paid time off

Qualifications

• Ability to learn and operate our primary operating system: RMS.
• Ability to participate in an on-call schedule.
• Must be able to communicate and converse with customers over the phone and face to face.

Responsibilities

• Work safely in residential and commercial properties that have been damaged.
• Survey damage within the property.
• Assist with the completion of supply orders for the contents division.

Skills

Knowledge of technology (iPhone, iPad, computer)

Customer Service Skills

Ability to work independently and / or with a team

Ability to operate a company vehicle safely

Education

High School Diploma or GED

Job description

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team! Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

Contents Technician

$18.00 - $20.00 per hour

The Contents Technician position is a career in field services in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill, knowledge, and professionalism while preserving as much of the property as possible while working safely and efficiently on the job site. IICRC certifications are available as IICRC classes are offered.

Responsibilities

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Survey damage within the property
• Evaluate and record damage to all items within the property
• Assist with the completion of supply orders for the contents division
• Submit daily timesheets and code job hours to the supervisor
• Complete cleaning processes for both contents and structural damage assigned jobs
• Complete and file documentation on contents and laundry jobs
• Complete notes of assigned jobs in our primary operating system (RMS)
• Take photos of jobs assigned at the start, completion, and throughout the process
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned areas
• Perform initial site visits
• Set restoration equipment within guidelines

Competency – Knowledge, Skills and Abilities

• Knowledge of technology (iPhone, iPad, computer)
• Customer Service Skills
• Ability to learn and operate our primary operating system: RMS
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Ability to operate a company vehicle safely
• Maintain a level of confidentiality

Preferred Education and Experience

• High School Diploma or GED
• Customer Service experience

Physical Requirement

• Constantly move about job sites; stairs, walkways, roofs, crawl spaces
• Stationary position up to 25% of the time within a vehicle
• Occasionally requires a ladder to complete jobs
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 50lbs
• Ability to safely operate a company vehicle

Benefits

• Company clothing
• Paid IICRC Certification Training
• RRSP Matching after one year
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer

Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by the province, federal, or local law.