Community Support Specialist

Village Media; Guelph; On-site; CAD 48,000 - 52,000; Full time

Job summary

A local community impact organization in Guelph is seeking a Community Support Specialist. This role involves connecting businesses with the local audience, lead generation, and supporting sales campaigns. The ideal candidate is a self-starter with strong communication skills, proficient in Google applications. Candidates must reside in or near Guelph. This position offers a salary range of $48,000 - $52,000 and seeks individuals committed to community outreach and team collaboration.

Qualifications

• Ability to work independently as well as part of a team.
• Must live in or near Guelph.

Responsibilities

• Lead generation and outreach to local businesses.
• Community building and growing a network of contacts.
• Support the sales team in monitoring advertising campaigns.
• Work with graphic designers to ensure ad creation runs smoothly.

Skills

Excellent verbal communication

Excellent written communication

Proficiency with Gmail

Proficiency with Google Docs

Proficiency with Google Sheets

Job description

Overview

Feeling stuck in retail? Translate your skills into a meaningful opportunity!

Village Media, a community impact organization, is looking for a community support specialist to join us in supporting Guelph and its surrounding communities.

The ideal candidate will be an enthusiastic self-starter who is passionate about helping to connect businesses with our large local audience.

Responsibilities

• Lead generation and outreach — calling local businesses, using a variety of tools, to set up appointments
• Community building, growing a network of local contacts
• Shadowing existing sales reps to gain insight into the sales process
• Working directly with and supporting the sales team in reviewing, monitoring and fulfilling advertising campaigns
• Assisting with the administration and coordination of campaigns
• Working with graphic designers to ensure ad creation process runs smoothly and ads are loaded and delivered on-schedule
• Completing various office administration responsibilities
• Connecting with clients for onboarding support
• Handling multiple priorities simultaneously
• Performing other duties and projects as directed

Minimum qualifications

• The ability to work alone, and as part of a team
• Excellent verbal and written communication skills
• Proficiency with Gmail, Google Docs, Google Sheets, and other Google applications

The successful candidate must live in or near Guelph. If this is you, please apply! We require a cover letter and a resume.

Salary Range: $48,000 - $52,000

Village Media posts job listings on our careers portal at villagemedia.easyapply.co, on Indeed and on LinkedIn. If you have found this listing anywhere else, it was scraped without our authorization or knowledge, and thus may be expired or inaccurate. Applications are only accepted through the three sites listed above. We do not use artificial intelligence (AI) to screen, assess or select applicants. This job posting is not for an existing vacancy.

About Village Media

Village Media is where local news lives—and thrives. An ever-expanding network of community journalism websites, we cover the stories that matter most: the ones right in our backyards. A champion of hyperlocal news and information, Village Media publishes its articles on an innovative and scalable content management system (CMS) developed in-house. Born digital, our leading-edge company is a pioneer in its industry, continuously expanding its reach and changing the landscape of online news.

Village Media is committed to advancing diversity, equity, and inclusion among our staff, volunteers, programs, and partners. We encourage applicants of diverse abilities, backgrounds, and life experiences to apply. If you require accommodations during the selection process, please contact [e-mail].