cloud operations manager

Inventor STEM School; Dollard-des-Ormeaux; On-site; CAD 80,000 - 100,000; Full time

Job summary

An innovative education institution in Dollard-des-Ormeaux is seeking an Enrollment and Operations Manager to oversee enrollment and manage center operations. This full-time, on-site role requires bilingual candidates and offers a salary of $24.00–$30.00 per hour. Responsibilities include engaging with families, maintaining CRM, and ensuring smooth daily operations. Ideal for a dynamic individual with a passion for working with children and families.

Qualifications

• Enthusiasm for working with children and families.
• Available to work weekends.
• Experience in an educational setting is an asset.

Responsibilities

• Present and sell programs to prospective families.
• Maintain the CRM to track inquiries and registrations.
• Engage with families in person and via various communication methods.

Skills

Bilingual — English and French

Customer service

Organized and multitasking

Comfortable with technology

Education

Relevant Cegep or University degree

Tools

Microsoft Office

CRM systems

Job description

Overview

Inventor STEM School offers innovative enrichment programs in science, engineering, robotics, architecture, and coding for children ages 3–16. We’re seeking a dynamic Enrollment and Operations Manager who thrives in a fast-paced, family-focused environment. Reporting to the Center Director, you’ll oversee enrollment and provide exceptional service to families while keeping daily operations running smoothly. This role offers room to grow and is ideal for someone who can take initiative and confidently manage the center’s activities when leadership support is required. We value diverse teams and encourage applicants from all backgrounds.

Responsibilities

• Present and sell programs to prospective families to achieve enrollment goals. Deliver outstanding customer service to enhance the experience and support retention.
• Maintain the CRM to track inquiries, outreach, visits, trial classes, registrations, payments, and reporting.
• Engage with prospective and current families in person and via phone, email, and social media.
• Open and close the Center according to the daily schedule.
• Manage inventory of instructional and administrative supplies and equipment.
• Troubleshoot classroom technology and support teachers as needed.
• Keep reception, common areas, and classrooms organized and clean.
• Order supplies and equipment; manage CRM and payment systems.
• Prepare reports on sales and daily cash reconciliation; handle staff communications, hiring, and onboarding.
• Analyze class performance and create new schedules.
• Perform other duties and responsibilities as assigned.

Required Experience / Qualifications

• Bilingual — English and French.
• Available to work weekends.
• Enthusiasm for working with children and families.
• Excellent listening, patience, and attentiveness to prospective clients’ needs.
• Customer service or hospitality background.
• Experience in an educational setting is an asset.
• Organized and skilled at multitasking.
• Comfortable with technology, Microsoft Office, social media, and office equipment.

Preferred Experience / Qualifications

• Sales or administrative experience.
• Work with children (camp, tutoring center, daycare, school).
• Relevant Cegep or University degree (preferred).
• Proficiency in MS Office, Word, Excel, and web-based applications.
• Extra points if you love LEGO, Minecraft, robotics, or programming.

Schedule & Location

Location: Dollard-des-Ormeaux, QC — On site.

Schedule options:

• School year: Wednesday–Friday 8:00 am–4:00 pm and weekends 7:30 am–3:30 pm.
• Summer & Camps: Monday–Friday 8:00 am–4:00 pm or 9:00 am–5:00 pm.

Compensation & Employment Details

Salary: $24.00–$30.00 per hour. Terms of employment: Permanent, full-time. Starts as soon as possible. Vacancies: 1.

Additional Information

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How to Apply

Direct inquiries and applications should follow the posting on Indeed.