Client Success & Onboarding Specialist

LMG Inc.; Richmond; On-site; CAD 35,000 - 50,000; Full time

Job summary

A dynamic telecommunications firm is seeking a Client Service Representative in Richmond, Canada. This role focuses on assisting customers through the sales process and ensuring satisfaction with new technology products. Ideal candidates are self-motivated, possess strong communication skills, and have experience in customer service or sales. Join us to make a difference in a team-oriented environment.

Qualifications

• Experience in customer account management, sales, hospitality, or retail-like fields is preferred.
• Self-motivated, with the ability to complete tasks effectively with minimal supervision.
• High level of professionalism and exceptional communication skills.

Responsibilities

• Assist customers to complete the sales process with qualifying customers.
• Manage the full sales cycle and onboarding of new customer accounts.
• Provide information on newly released products.
• Ensure ultimate customer satisfaction in products/services.

Skills

Customer account management

Sales experience

Communication skills

Education

High school diploma or equivalent

Job description

A dynamic telecommunications firm is seeking a Client Service Representative in Richmond, Canada. This role focuses on assisting customers through the sales process and ensuring satisfaction with new technology products. Ideal candidates are self-motivated, possess strong communication skills, and have experience in customer service or sales. Join us to make a difference in a team-oriented environment.