Client Service Manager (Project Manager- Repairs)

Siemens Energy; Edmonton; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading energy technology company in Edmonton seeks a Client Service Manager (Project Manager- Repairs) to oversee repair shop projects, manage communication with clients, and ensure satisfaction and timely project delivery. Candidates should have a Bachelor’s degree in Mechanical Engineering, 2+ years of experience with rotating equipment, and strong project management skills. The position offers a supportive team culture and opportunities for career growth.

Benefits

Career growth and development opportunities

Supportive work culture and work-life balance

Flexible work environment

Competitive total rewards package

Paid vacation entitlement

Parental leave

Qualifications

• 2+ years of experience working with rotating equipment.
• Ability to work extended hours during shutdown time frames.
• Experience managing project life cycle and costs.

Responsibilities

• Oversee repair shop projects by generating quotes.
• Develop detailed work instructions for inspections and repairs.
• Prepare and present project documentation and progress reports.

Skills

Repairs / maintenance for steam turbines

Project management capability

Experience with MS Word

Experience with SAP

Education

Bachelor's degree in Mechanical Engineering

Tools

MS Excel

MS PowerPoint

MS Project

Outlook

Job description

Overview

Client Service Manager (Project Manager- Repairs) at Siemens Energy. You will collaborate on the execution of repair projects for rotating equipment with the service center team, relay valuable customer feedback and decisions regarding ongoing projects, and communicate clearly with both internal teams and clients to ensure client satisfaction and timely project delivery.

You can look forward to a supportive team culture that fosters your career growth while expanding your product knowledge and contributing to the company’s success.

Responsibilities

• Oversee repair shop projects by generating quotes and managing financial aspects, ensuring effective communication with internal teams and external clients.
• Develop clear and detailed work instructions for the shop floor, outlining inspection and repair scopes while referencing all relevant repair and factory technical specifications.
• Prepare and present project documentation and progress reports for internal stakeholders and external customers.
• Engage in improvement initiatives, particularly Health, Safety, and Environment, to enhance operational efficiency and safety standards.

What You Bring

• Experience on repairs / maintenance for steam turbines, compressors, reciprocating equipment and valves.
• Bachelor\'s degree in Mechanical Engineering or equivalent with 2+ years and interest working with rotating equipment.
• Experience with managing project life cycle, cost and strong project management capability.
• Able to adapt to a fast-paced environment and flexible to work extended hours during shutdown time frames which can include evenings, weekends, and holidays.
• Experience with MS Word, Excel, PowerPoint, Project, SAP and Outlook.

About The Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. The Edmonton repairs team is helping Canadian clients with their maintenance and repair needs of the rotating equipment installed in various industries.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world\'s electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy : https://www.siemens-energy.com/employeevideo

Rewards / Benefits

• Career growth and development opportunities
• Supportive work culture and a healthy work-life balance
• Flexible work environment with flex hours, telecommuting and digital workspaces
• Competitive total rewards package
• Flexible benefits and savings programs
• Paid vacation entitlement
• Parental leave
• Profit sharing
• Contribute to our social responsibility initiatives
• Diversity and inclusivity focused

Job Details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Analyst
• Industries : Appliances, Electrical, and Electronics Manufacturing

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