Client/Office Support – Belleville

Welch LLP; Belleville; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing professional services firm in Belleville is seeking a Client/Office Support individual. The ideal candidate will provide exceptional client service while managing a variety of administrative tasks. Responsibilities include greeting clients, processing payments, and assisting with office organization. The role requires strong communication and organizational skills, and candidates should have a relevant diploma and at least 1 year of administrative experience.

Qualifications

• 1-2 years in an administrative role.
• Minimum 1 year of experience in a busy professional services environment.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Greeting visitors and answering phones.
• Preparing CRA enclosure letters.
• Assisting with A/R follow-up.

Skills

Communication skills

Organization skills

Attention to detail

Client service

Multi-tasking

Education

Post-secondary diploma in Business Administration or related field

Tools

Microsoft Office suite (Word, Excel, Outlook)

Job description

Welch LLP is currently looking to hire a Client/Office Support individual for our Belleville office which is part of the Welch LLP – Quinte Region Practice. The successful candidate will have an opportunity to work with great people and great clients, in an environment that values and fosters respect, personal and professional development, and a healthy work-life balance.

As Client/Office Support within the Belleville office, you will take a hands‑on professional role in all aspects of administration. You will work closely with all members of the team including senior staff accountants, partners, and external clients. You will deliver outstanding client service and provide an experience that delights our clients, focusing on confidentiality and discretion. You will have an opportunity to work in an environment that builds on the strengths of every employee and promotes their professional and personal development.

RESPONSIBILITIES:

Client Support

• Greeting visitors, answering phones and directing calls
• Maintaining pickup mail cabinet
• Preparing CRA enclosure letters
• Printing, collating, and saving various tax returns
• Processing payments
• Processing T1’s and other government filings
• Running/reviewing AR statements
• Scanning documents, communications, coordinating logistics, etc.
• Setting up new clients
• Typing, editing, and proofreading documents
• Working on client communications as requested

Office

• Assisting with A/R follow-up
• Arranging lunches/social activities
• Backing up other administration staff
• Completing weekly timesheet and WIP reports
• Completing monthly Partner meeting reports
• Contacting vendors for maintenance, repairs & emergency contacts
• Coordinating and preparing for meetings
• Coordinating couriers and mail
• Distributing Federal & Ontario Budgets
• Keeping office tidy and stocked, including kitchen and supply cabinets
• Maintaining file destruction procedures: updating/sending destruction memo, list and arranging shredding
• Maintaining phone system, copiers and office equipment
• Making bank deposits
• Ordering supplies
• Providing general support for professional staff in the office
• Providing liaison between offices
• Testing Fire alarm & emergency lighting
• Working on other communications or special projects as requested

QUALIFICATIONS:

• Post-secondary diploma in Business Administration or related field is preferred
• 1-2 years in an administrative role
• Minimum 1 year of administrative experience in a busy professional services environment is preferred
• Proven computer skills including Microsoft Office suite (Word, Excel, Outlook)
• Experience delivering outstanding Client service and representing the Firm as the first point of contact with clients
• Possesses excellent communication skills
• Demonstrates organization skills and attention to detail
• Ability to follow directions, instructions/procedures efficiently and accurately
• Developing and maintaining relationships with clients and staff
• Effectively managing, organizing and planning your time
• Ability to work under pressure and with tight deadlines
• Multi-tasking efficiently in a fast‑paced environment while meeting deadlines
• Demonstrates strong teaming skills and experience reporting to multiple people
• Ability to work with numbers; demonstrates accuracy
• Ability to work overtime as required including tax busy season
• Ability to work onsite in Belleville, Ontario

Please apply. If you are interested in this opportunity with a growing, flexible and dynamic organization, please apply by sending your cover letter and resume to [e-mail] with subject line "Client/Office Support - Belleville".

Welch LLP welcomes and encourages applications from people with disabilities. If you require accommodation during any stage of the recruitment process, please indicate this in your application. Applicants need to make their needs known in advance.

We thank all applicants for their interest but only those selected for an interview will be contacted.

Visit the Welch LLP website to learn more about the firm: www.welchllp.com

Welch LLP is an independent member of BKR International, a global association of professional accounting firms: www.bkr.com

Job Type: Full-time

Schedule: Monday to Friday

Work remotely: No.