Client-Focused Banking Advisor

CIBC; Greater Napanee; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading Canadian bank is looking for a Customer Service Representative to join their team in Greater Napanee. In this role, you will assist clients with their daily banking needs while ensuring a positive experience. Responsibilities include engaging with clients, problem-solving, and leveraging technology to enhance customer service. The ideal candidate should be client-focused, motivated to succeed, and passionate about learning. This role offers a competitive salary and benefits package.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Qualifications

• You put our clients first, engaging with purpose to find the right solutions.
• You’re driven to succeed, motivated by accomplishing your goals.
• You’re passionate about people and relationships.
• You love to learn and grow your knowledge.
• You care about people and understand different perspectives.
• Values like trust, teamwork, and accountability matter to you.

Responsibilities

• Help clients manage their accounts and products.
• Listen and solve client issues, taking accountability.
• Introduce clients to our mobile banking applications.

Skills

Accountability

Banking

Client Service

Continued Learning

Customer Engagement

Problem Solving

Teamwork

Job description

A leading Canadian bank is looking for a Customer Service Representative to join their team in Greater Napanee. In this role, you will assist clients with their daily banking needs while ensuring a positive experience. Responsibilities include engaging with clients, problem-solving, and leveraging technology to enhance customer service. The ideal candidate should be client-focused, motivated to succeed, and passionate about learning. This role offers a competitive salary and benefits package.