Client Care Specialist

Abell Pest Control; Delta; On-site; CAD 48,000 - 56,000; Full time

Job summary

A leading pest control company is seeking a Customer Sales Specialist in Delta, Canada. This exciting role blends sales and customer service, offering a commission structure on top of a base salary of $35,000 - $40,000 USD. The ideal candidate has customer service experience and excellent communication skills. If you are a detail-oriented team player ready to thrive in a sales environment, apply today!

Qualifications

• One or more years of customer service experience.
• Excellent written and verbal communication skills.
• Ability to use hardware and software tools effectively.

Responsibilities

• Answer inbound calls, focusing on sales.
• Handle data entry tasks for Route Managers.
• Manage bank deposits and payments.
• Resolve residential account issues.
• Maintain organized customer files.
• Coordinate scheduling for services.
• Complete month-end tasks.

Skills

Customer service experience

Excellent communication skills

Sales skills

Organizational skills

Team player

Attention to detail

Job description

Overview

Exciting Sales-Focused Opportunity with Abell Pest Control!

Are you ready to unleash your sales prowess while providing exceptional customer service? Join our dynamic team at Abell Pest Control Home Office as a Customer Sales Specialist. As the frontline representative, you'll play a pivotal role in securing sales and scheduling services, all while enjoying a rewarding commission structure.

What Sets Us Apart :

We're not your average administrative role. Our unique commission structure sets us apart from the rest. You'll enjoy the excitement of sales combined with the satisfaction of customer service, all while reaping the benefits of a competitive commission scheme that rewards your hard work.

Key Responsibilities

• Sales Champion: Answer incoming calls with finesse, focusing on closing residential sales and booking services.
• Data Dynamo: Handle Route Managers' data entry tasks, including reports, contracts, Electronic Site Management (ESM), and more.
• Financial Facilitator: Manage bank deposits for received checks and credit card payments, ensuring seamless processes.
• Resolution Expert: Tackle residential account issues head-on, ensuring our clients are delighted with solutions.
• Master Organizer: Maintain organized customer files and up-to-date filing systems.
• Scheduling Savvy: Coordinate Route Managers' one-time work and home services, ensuring follow-up for customer satisfaction.
• Month-End Maestro: Play a pivotal role in completing month-end tasks.
• Tag Tracker: Keep an eye on missing tag reports, ensuring nothing falls through the cracks.
• Supply Sourcer: Order office supplies, keeping everything running smoothly.
• Chain Account Extraordinaire: Handle chain account functions, including reporting, scoring, and procedural knowledge.
• Team Support: Provide assistance to branch staff as directed by the Branch Manager.

Desired Skills and Experience

• Customer-Centric: Bring one or more years of customer service experience to the table.
• Communication Guru: Possess excellent written and verbal communication skills, fostering positive interactions.
• Tech-Savvy: Comfortably use various hardware and software tools to streamline tasks.
• Sales Enthusiast: Inside sales experience is a bonus, showcasing your ability to convert leads.
• Organization Prodigy: Exhibit strong organizational skills, ensuring no detail is overlooked.
• Collaborative Spirit: Thrive as a team player, collaborating seamlessly with colleagues.
• Precision-Minded: Pay exceptional attention to detail, maintaining a high level of accuracy in all tasks.

If you're ready to embrace an exciting role that combines sales, customer service, and a competitive commission structure, we invite you to join the Abell Pest Control Delta Office team. This is a chance to thrive, challenge yourself, and enjoy the rewards of your hard work. Apply today and seize the opportunity to be a Customer-Sales Specialist like no other!

Compensation: 35,000 - 40,000 USD; position qualifies for commission on top of base salary.