Claims Representative III, Bodily Injury

Co-operators; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading insurance company in Edmonton is seeking a Claims Representative III for a hybrid role. Responsibilities include investigating and settling complex bodily injury claims, managing litigation files, and coaching the claims team. Ideal candidates will have three years of claims experience, a CIP designation, and a willingness to travel. The position offers competitive compensation and various benefits including health programs and paid volunteer days.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive benefits package

Qualifications

• Three years of claims or related business experience.
• Provincial adjuster license(s) depending on the province of work or eligibility.

Responsibilities

• Investigate and settle complex bodily injury claims.
• Manage files involving multiple parties in defense litigation.
• Train and provide technical support to the claims team.

Skills

Claims negotiation and settlement

Communication with clients and lawyers

Team coaching and support

Education

Post-secondary degree or diploma

Chartered Insurance Professional (CIP) designation

Tools

Claims management systems

Job description

Overview

Claims Representative III, Bodily Injury — Co-operators (CGIC), Claims Department. Employment Type: Regular Full-Time. Work Model: Hybrid. Language: English.

Additional information: This role is currently vacant.

Responsibilities

• Investigate, interpret coverage, negotiate and settle very large and complex bodily injury claims for Automobile Policies.
• Contact claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
• Manage very complex files involving multiple parties in defense litigation and Alternative Dispute Resolution (ADR).
• Coach, train, and provide technical support to the claims team.
• Provide exceptional client and claimant service in accordance with claims service and quality standards to support the organization’s client engagement leadership.

Qualifications and Experience

• Three years of claims or related business experience.
• Post-secondary degree or diploma.
• Chartered Insurance Professional (CIP) designation.
• Provincial adjuster license(s) depending on the province of work or eligibility.

What you need to know

• Regular travel is required.
• You must have your own vehicle, valid driver’s license and insurance.
• This role involves direct contact with clients and/or service providers in their environment.
• Extended work hours, including weekends, may be required.
• A Criminal Record and Consumer History background check may be required as a condition of employment if selected.

What’s in it for you

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• Competitive salary and total rewards package including group retirement savings plans, pension and benefits (health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.