Catering Support - Newmarket Hospital

West Suffolk NHS Foundation Trust; Newmarket; On-site; CAD 36,000 - 47,000; Full time

Job summary

A rural NHS Trust in Newmarket is seeking a dedicated Catering Assistant to provide high-quality food services to patients and staff. Responsibilities include food preparation, maintaining hygiene standards, and ensuring a clean dining area. The ideal candidate should possess strong customer service skills, a basic food hygiene certificate, and the ability to work both independently and as part of a team. This is an opportunity to contribute to a community-focused healthcare environment while ensuring high standards of food safety and service.

Qualifications

• Good understanding of HACCP, COSSH and Health and Safety legislation.
• Experience in dealing with cash and card payments.
• Ability to work in a demanding hospital environment.

Responsibilities

• Maintain hygiene standards while serving food and beverages.
• Assist in meal preparation and clear meal trays in the hospital.
• Operate catering equipment safely.

Skills

Good customer care and communication skills

Able to work alone or as part of a team

Good attention to detail

Able to work under pressure

Education

Good general education

Basic food hygiene certificate or commitment to achieve

Job description

Job Summary

To work as part of a team providing a high quality catering service for the Trust.

To maintain hygiene standards.

To prepare and serve food and beverages to patients, staff and visitors.

To have a good understanding of HACCP and COSSH.

To be aware of Trust policies and procedures applicable to the service and report any issues to the line manager.

Main duties of the job

Restaurant Services

1. Basic preparation of food and beverages.
2. The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.
3. Service of food and beverages to customers.
4. Cash and payment card handling via a computerised Electronic Point of Sale unit.
5. Fill, clean and maintain beverage machines.
6. Keep all confectionary items, drinks etc. topped up during service.
7. Maintain cleanliness of the dining area, servery and all equipment in the restaurant/caf.

Patient services/kitchen

1. Help assemble meals for patient's service.
2. Clear and clean patient and staff meal trays using the waste disposal and conveyor system.
3. Safe Use of dishwashers, floor scrubbing machine and steam cleaner.
4. Manoeuvre and clean meal trolleys within the kitchen area.
5. Pre wash cooking tins and utensils by hand.
6. Clean floors, tabling, dishwasher, conveyors and other equipment in the kitchen foodservice areas.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job Description

Job Responsibilities

Please see the full job description and person specification attached for more details on the job role.

Person Specification

Education & Qualification

Essential

• Basic food hygiene certificate or commitment to achieve within a set timeframe
• A good general education
• Basic skills in literacy & numeracy

Experience & Knowledge

Essential

• Good understanding of HACCP, COSSH and Health and Safety legislation
• Dealing with cash and card payments

Desirable

• Previous catering experience

Skills & Abilities

Essential

• Good customer care and communication skills
• Able to work either alone or as part of a team
• Good attention to detail
• Able to work under pressure

Personal Qualities

Essential

• Able to work on own initiative and as part of a team
• Able to work without supervision.
• Able to work in a demanding environment.
• Self‑motivated, evidence of good attendance and timekeeping and trustworthy.
• Adaptable to change
• Able to work in a Hospital ward environment.
• Flexible, with the ability to work the hours required by the post.

Desirable

• Self‑motivated
• Interest in cooking/catering

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Newmarket Hospital
Exning Road
Newmarket
CB87JG

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)