(CAN) General Merchandise Department Manager

Walmart Canada Corp; Williams Lake; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail company in Williams Lake is seeking a Department Manager to provide customer service by coordinating associates' activities. This role involves ensuring a well-stocked salesfloor, assisting customers with inquiries, and training team members. Starting pay is $19.60, depending on experience, with a focus on maintaining a safe, clean environment. Applicants must be skilled in customer service and teamwork.

Qualifications

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner.
• Delegating and assisting in the completion of various tasks related to customer availability.
• Training and coaching associates.

Responsibilities

• Ensure a zoned and stocked salesfloor.
• Assist customers with product promotions and locating merchandise.
• Contribute to a safe and clean work environment.

Job description

Position Summary

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you’ll do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Delegate, assist and follow-up on the completion of Customer Availability Process tasks – Section Work, Capping bins, Stocking picks.
• Delegate, assist and follow-up on the completion of price changes and feature sets.
• Delegate, assist and follow-up on modular completion in assigned area.
• Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Ensuring associate breaks are taken in accordance with coverage.
• Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $19.60. Rate of pay will be determined based on relevant experience.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1205 Prosperity Way, Williams Lake, BC V2G 0A6, Canada