(CAN) Customer Service Desk Associate

Walmart; Val-d'Or; On-site; CAD 30,000 - 60,000; Part time

Job summary

A large retail corporation is seeking a Customer Service Desk Associate in Val-d'Or, Quebec. The role involves providing professional customer service, assisting with refunds and exchanges, and adhering to company policies. The minimum age requirement is 16 or older, with a starting pay of $18.25 per hour based on experience. This position is a great opportunity for individuals looking to grow in the retail industry, ensuring a positive shopping experience for customers.

Qualifications

• Age – 16 or older

Responsibilities

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensures all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

Job description

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What You'll Do

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $18.25. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 18.25 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1855 3E Av, Val-D'Or, QC J9P 7A9, Canada

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