BUSSER - STEAKHOUSE (FT)

Hard Rock Hotels; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel and casino brand in Ottawa is seeking an engaging and detail-oriented food service professional to maintain a top-quality guest experience. This position involves setting up server stations, maintaining cleanliness, and providing excellent customer service in a fast-paced environment. Ideal candidates will have a minimum of six months' experience in food service or customer service and the ability to thrive in a dynamic setting.

Qualifications

• Minimum six months’ experience in food service or customer service preferred.
• Ability to stand and sit for extended periods.

Responsibilities

• Set-up and replenish server stations with items for service.
• Maintain cleanliness of work areas throughout the shift.
• Complete any reasonable requests by management.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Set- up/ Replenish server stations with polished china, glassware and silverware
• Set- up/ Replenish server stations with condiments for service
• Scraping dishes
• Ensure place settings are appropriate and each guest has a napkin, polished silverware, and any other item this is part of the standard place setting
• Utilize trays for pre-bussing & bussing tables; all trays are to be organized with safety in mind
• All soiled china, glass and silverware trays are to deliver to dish room; discarding all trash in designated bins
• All soiled linen is to be bagged up and removed to designated areas
• Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures
• Notify management of any maintenance repair issues
• Complete any additional reasonable requests by management
• Check with supervisor before leaving at end of shift

Qualifications

Minimum of six (6) months’ experience in food service or customer service preferred.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process,please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.