Business Process Lead (Hybrid)

Morgan Stanley; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading global financial services firm in Montreal is seeking a Business Process Lead to oversee inventory management teams and ensure data quality. This position requires at least 8 years of experience, strong leadership, and project management skills. The role offers a hybrid work environment and involves collaborating with various teams. Knowledge of both French and English is required.

Benefits

Comprehensive employee benefits

Supportive work environment

Opportunity for cross-business movement

Qualifications

• At least 8 years of experience in a relevant field.
• Experience in finance/banking industries is a plus but not required.
• Proficient in using workflow management systems with a collaborative approach.

Responsibilities

• Oversee workflow of inventory management teams.
• Ensure data quality and process governance.
• Collaborate with vendors and administrative groups.

Skills

Leadership skills

Project management

Process improvement

Workflow optimization

Collaboration

Tools

Ariba

JIRA

FITS-Market Data Inventory

Job description

We’re seeking someone to join our team as a Business Process Lead a comprehensive role combining project oversight, effective task allocation and prioritization and the management of our 3rd party inventory management provider. This role will play a pivotal part in collaborating with the Global Market Data Management team ensuring proper allocation of our resources and supporting efficient workflow balancing all initiatives and activities across the global team.

In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is a Vice President level position within GSS, the Global Market Data (GMD) group which includes Data Sourcing, Market Data Advisors, Administration, and Inventory Management.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

• Oversee and align the workflow of offsite inventory management teams with Global Market Data objectives and performance metrics.
• Ensure the delivery of the services being delivered meet Morgan Stanley’s standards in inventory management data quality and accuracy while also applying proper governance of our processes and 3rd party activities and identifying and resolving process bottlenecks, flagging risks and recommending corrective actions.
• Collaborate with vendors, sourcing, finance, and administrative groups to manage service changes and improve processes.
• Coordinate Market Data team initiatives and projects, generate management summaries for ongoing projects, following up on deliverables and providing regular updates to the respective Market Data Management Team members.
• Oversee the administrative flow within the Global Market Data Team, coordinating inbound requests, assisting the Functional managers with balancing workloads and Market Data activities across the global teams and act as a Point of Contact for internal and external communications related to the department as determined by the business processes.
• Utilize business intelligence tools to identify opportunities and improve data presentation across tea

What you’ll bring to the role:

• At least 8 years of experience, experience in the finance/banking industries is a plus but not required.
• Possesses strong leadership and people management skills.
• Skilled in project management, process improvement, and workflow optimization, with the ability to handle cross‑functional tasks effectively.
• Proficient in using workflow management systems like Ariba, JIRA, and FITS-Market Data Inventory, with a proactive and collaborative approach to working in a global environment.
• Experience with Market Data Industry a plus but not required.

At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first‑class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.