Business Analyst, Retirement Benefit Solutions

LifeWorks; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global-leading health provider in Toronto is seeking a Business Analyst. This role entails eliciting and managing business requirements, gap analysis, and testing. Ideal candidates will have extensive experience in pension legislation and proven skills in business analysis. The position offers competitive compensation and opportunities for professional development.

Benefits

Competitive compensation and benefits

Professional development opportunities

Collaborative work environment

Diverse client exposure

Qualifications

• Extensive experience with CAP Plans, provincial pension legislation, and tax regulations.
• Proven background in business analysis and requirements gathering.
• Ability to manage multiple assignments and prioritize competing timelines.

Responsibilities

• Elicit, analyze, and manage business requirements for client projects.
• Identify gaps in requirements and develop resolution strategies.
• Create test cases and perform testing based on risk assessment.
• Manage timelines, estimations, change orders, and client documentation.
• Assist with troubleshooting and knowledge transfers.

Skills

Excellent communication

Time management

Job description

Overview

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Responsibilities

• RequirementsManagement: Elicit, analyze, and manage business requirements for client projects and maintenance enhancements


• GapAnalysis: Identify where requirements/objectives aren't met and develop resolution strategies


• Testing: Create test cases, perform testing, and recommend testing strategies based on risk assessment


• ProjectCoordination: Manage timelines, estimations, change orders, and client documentation


• Multitasking: Handle multiple assignments with competing deadlines while ensuring on-tim delivery


• Support: Assist with troubleshooting, investigations, and knowledge transfers as needed

Required Qualifications

• Technical: Extensive experience with CAP Plans, provincial pension legislation, tax regulations, and administration of retirement, termination, death, and multi-employer plans


• Skills: Excellent communication and time management abilities


• Experience: Proven background in business analysis, requirements gathering, and agile environments


• Capability: Ability to manage multiple assignments and prioritize competing timelines

Preferred Qualifications

• CEBS designation is an asset


• Experience with pension administration systems


• Background in financial services or employee benefits

What We Offer

• Competitive compensation and benefits


• Professional development opportunities


• Collaborative work environment


• Diverse client exposure

About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.