Business Analyst OTC Process Owner

Nutrien Ag Solutions Limited; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading agricultural solutions provider in Calgary, Alberta is seeking an AR Business Analyst to enhance cash tendering processes and support Accounts Receivable operations. The ideal candidate has a Bachelor's degree in Accounting or Finance and at least 3 years of relevant experience. Responsibilities include improving payment processes, conducting root cause analysis, and collaborating with various teams. This full-time position offers a dynamic environment focused on improving operational efficiency and financial transactions.

Qualifications

• 3+ years’ experience in payment processing, accounts receivable, business analysis, or a similar financial operations role.
• Self-motivated with the ability to prioritize tasks and manage competing deadlines.
• Ownership mentality with a focus on advocating for improved technical or process solutions.

Responsibilities

• Serve as a key partner to internal stakeholders by providing timely, accurate, and efficient support in the cash tendering space.
• Partner with the Accounts Receivable operations teams to identify payment processing improvements.
• Analyze payment workflows to gather requirements and identify system or process improvements.

Skills

Analytical skills

Attention to detail

Collaboration

Problem-solving

Communication

Education

Bachelor’s degree in Accounting, Finance, or related discipline

Tools

Microsoft Visio

PeopleSoft

OnBase

HighRadius

SAP S/4HANA

Job description

Workplace Type: On-Site

Experience Level: Associate

Job Type: Full Time

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

The AR Business Analyst will report directly to the Senior Manager, OTC Continuous Improvement, and will work closely with the Accounts Receivable Operations Excellence team to identify recurring payment-related issues, streamline processes, and strengthen standardization and efficiency across our Order to Cash operations.

This role requires strong analytical capability, and experience with payment processing, financial transactions, and cross-functional collaboration. The successful candidate will develop a deep understanding of order to cash behaviors, bank file processing, cash application activities, and financial reporting within our cross‑ERP environment.

What You'll Do:

• Serve as a key partner to internal stakeholders by providing timely, accurate, and efficient support in the cash tendering space.
• Partner with the Accounts Receivable operations teams to identify payment processing improvements, control gaps, and governance needs across multiple business units.
• Build collaborative relationships with project teams and key stakeholders to ensure alignment and effective issue resolution.
• Perform root cause analysis on recurring payment exceptions (e.g., unapplied cash, lockbox variances, returned payments) and provide recommendations for automation or process enhancements.
• Conduct cross‑ERP and cross‑functional assessments to identify opportunities for payment standardization and simplification.
• Create and maintain business process documentation, workflow diagrams, and testing materials specific to payment processing activities.
• Support the design and execution of payment‑related testing—planning, performing, monitoring, and enhancing test procedures as needed.
• Analyze payment workflows to gather requirements and identify system or process improvements that reduce manual effort and enhance data accuracy.
• Collaborate closely with business stakeholders, project leads, and technical teams to clarify requirements and ensure consistency across systems and processes.
• Provide ongoing support to leadership and operational teams regarding payment processing standards, exceptions, and recommended solutions.

What You'll Bring:

• Bachelor’s degree in Accounting, Finance, or a related discipline.
• 3+ years’ experience in payment processing, accounts receivable, business analysis, or a similar financial operations role.
• Strong attention to detail and accuracy.
• Self‑motivated with the ability to prioritize tasks and manage competing deadlines.
• Collaborative mindset, thriving in a team‑based environment.
• Excellent analytical and problem‑solving skills with the ability to troubleshoot payment issues.
• Ability to understand business concepts and translate them into effective operational processes.
• Ownership mentality with a focus on advocating for improved technical or process solutions.
• Strong communication skills with the ability to present insights and recommendations clearly to cross‑functional partners and leadership.
• Experience with Microsoft Visio preferred.
• Experience with PeopleSoft, OnBase, HighRadius, and/or SAP S/4HANA is an asset.

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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