Branch Operations & Client Services Assistant

CIBC; Northwestern Ontario; On-site; CAD 48,000 - 52,000; Part time

Job summary

A major Canadian bank is seeking a Branch Assistant in Thunder Bay to provide support to the Branch Manager and enhance client engagement. The ideal candidate will manage reception duties, ensure efficient branch operations, and participate in community events. With a focus on service excellence, this role requires a business diploma and strong customer service skills. Join a dynamic team that values your contributions and offers competitive compensation. The position is temporary and requires full-time on-site work.

Benefits

Competitive compensation

Wellbeing support

Employee assistance programs

Qualifications

• Strong critical thinking skills to inform decision-making.
• Engagement with clients to find right solutions.
• Passion for learning and growing knowledge.

Responsibilities

• Manage reception area and provide excellent customer service.
• Support the Branch Manager through administrative activities.
• Engage in community events to promote CIBC brand.

Skills

Branch Banking

Customer Experience (CX)

Customer Service

Office Administration

Prioritization

Reception Duties

Education

Degree/Diploma in Business

CSC (Asset)

Job description

A major Canadian bank is seeking a Branch Assistant in Thunder Bay to provide support to the Branch Manager and enhance client engagement. The ideal candidate will manage reception duties, ensure efficient branch operations, and participate in community events. With a focus on service excellence, this role requires a business diploma and strong customer service skills. Join a dynamic team that values your contributions and offers competitive compensation. The position is temporary and requires full-time on-site work.