Branch Customer Experience Associate - Tech-Savvy & Service

Scotiabank; Kitimat; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate for the Kitimat Branch. This role focuses on building strong relationships and delivering excellent service to customers. Associates will process transactions, identify sales opportunities, and guide customers in using digital banking solutions, all while working in a supportive team environment. Ideal candidates will have proven customer service skills and be comfortable with simple sales tasks, contributing to a culture of high performance and inclusivity.

Benefits

Professional development opportunities

Competitive compensation and benefits

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly manner.
• Comfortable in simple sales situations.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Process day to day transactions.

Skills

Customer service skills

Technical skills

Sales ability

Job description

A leading bank in the Americas is seeking a Customer Experience Associate for the Kitimat Branch. This role focuses on building strong relationships and delivering excellent service to customers. Associates will process transactions, identify sales opportunities, and guide customers in using digital banking solutions, all while working in a supportive team environment. Ideal candidates will have proven customer service skills and be comfortable with simple sales tasks, contributing to a culture of high performance and inclusivity.