Bilingual Shift Supervisor — Legendary Service Leader

Starbucks; Granby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A well-known coffeehouse chain in Granby is seeking a Shift Supervisor to assist in managing store operations. The ideal candidate should have customer service experience in retail or restaurant environments, effective communication skills, and a team-oriented mindset. Key responsibilities include leading a team, training new partners, and ensuring a top-notch customer experience. The role requires French language fluency and the ability to work under pressure while maintaining a positive atmosphere. Join a supportive company that values its employees.

Qualifications

• Proven ability to learn quickly and effectively.
• Minimum customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations.
• Provide legendary customer service and ensure a positive store environment.
• Model and act in accordance with guiding principles and values.
• Train and coach partners on operational excellence.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

French language fluency

Job description

A well-known coffeehouse chain in Granby is seeking a Shift Supervisor to assist in managing store operations. The ideal candidate should have customer service experience in retail or restaurant environments, effective communication skills, and a team-oriented mindset. Key responsibilities include leading a team, training new partners, and ensuring a top-notch customer experience. The role requires French language fluency and the ability to work under pressure while maintaining a positive atmosphere. Join a supportive company that values its employees.