Bilingual Insurance Advisor – Hybrid Role & Growth

TD; Canada; Hybrid; CAD 54,000 - 64,000; Full time

Job summary

A leading Canadian bank is hiring for a customer service role focused on understanding client insurance needs. You'll deliver exceptional customer service, resolving inquiries through engaging conversations. The position offers a hybrid model, requiring some days in the office after training. Ideal candidates possess strong listening skills, digital literacy, and the ability to multitask. Post secondary education is preferred, along with relevant experience in financial services. Join a company that promotes professional growth and offers a comprehensive total rewards package.

Benefits

Health and well-being benefits

Paid time off

Banking benefits and discounts

Career development opportunities

Qualifications

• Experience in financial or service industries preferred.
• Must be available to work Monday-Friday and Saturdays.
• Ability to navigate through multiple computer systems.

Responsibilities

• Deliver outstanding customer service through value-based conversations.
• Resolve customer inquiries efficiently at the first point of contact.
• Participate in training and coaching support for skill development.

Skills

Exceptional listening skills

Digital literacy

Ability to multitask

Integrity in managing sensitive information

Effective communication

Flexibility and positive attitude

Education

Post secondary education

Secondary school diploma or equivalent

Job description

A leading Canadian bank is hiring for a customer service role focused on understanding client insurance needs. You'll deliver exceptional customer service, resolving inquiries through engaging conversations. The position offers a hybrid model, requiring some days in the office after training. Ideal candidates possess strong listening skills, digital literacy, and the ability to multitask. Post secondary education is preferred, along with relevant experience in financial services. Join a company that promotes professional growth and offers a comprehensive total rewards package.