Bilingual Claims Analyst (15 months) - Moncton, NB

BioScript Solutions; City of Moncton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading patient support organization in Moncton is seeking a Claims Analyst to support their reimbursement process. The successful candidate will manage receipts, inquiries, and submission details, requiring strong attention to detail and bilingual communication skills. You'll enjoy flexible work options and opportunities for growth in a vibrant culture.

Benefits

Flexible remote work options

Growth opportunities

Comprehensive benefits package

Qualifications

• 1–2 years’ experience in an office or administrative role.
• Familiarity with claims processing is a strong asset.
• Ability to work independently and in a team environment.

Responsibilities

• Receive receipts in a scanned/paperless environment.
• Handle inbound and outbound calls and email inquiries.
• Follow up with patients for documentation required for reimbursement.
• Review submission details to assess eligibility and level of coverage.
• Process approved requests with precise data entry.

Skills

Attention to detail

Data entry skills

Verbal and written communication

Computer skills (Outlook, Excel)

Bilingual in French and English

Education

Post-secondary education in a related field

Tools

Microsoft Office Suite

Job description

Overview

Empowering lives, healing hearts, embracing future

Are you detail-oriented, driven, and passionate about making a difference?

We’re seeking a dedicated and meticulous Claims Analyst to join our Patient Support Programs at BioScript Solutions, where we put our patients first!

What we offer (and why you’ll love it here!)

• Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.
• Growth Opportunities: Committed to fostering a culture of growth, where every team member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
• Vibrant Culture: Over 1,500 team members across Canada and year over year we maintain an above-industry engagement score via a monthly pulse survey. Our People Say It Best!

Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.

What & Where: Moncton & Full-Time (15 month term)

Closing Date: October 9, 2025

Why BioScript Solutions?

At BioScript, we’re not just a company — we’re a fast-growing organization always putting patients first. Recognized as one of Canada’s Best Managed Companies, we push boundaries, set trends, and create meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be part of this journey?

Your Mission

As a Claims Analyst, you’ll play a key role in supporting our reimbursement process by:

• Receiving receipts in a scanned/paperless environment
• Handle inbound and outbound calls and email inquiries
• Follow up with patients via call or email as a reminder to submit documentation required for reimbursement
• Maintain patient information securely and accurately
• Reviewing submission details to assess eligibility and level of coverage
• Processing approved requests with precise data entry and accuracy
• Investigating claims that require further clarification
• Organizing work and documentation to ensure timely, accurate payment processing

What You Bring To The Table

• 1–2 years’ experience in an office or administrative role
• Post-secondary education in a related field
• High attention to detail with quick and accurate data entry skills
• Familiarity with claims processing is a strong asset
• Proficiency with Microsoft Office Suite
• Strong computer skills (Outlook, Excel)
• Excellent verbal and written communication skills and active listening abilities
• Ability to work independently and in a team environment
• Bilingual in French and English (required to support communication with both internal and external stakeholders)

Compensation and Accessibility

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on local cost of labor benchmarks for each specific role, level, and geographic location.

Equal Opportunity: We’re proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. We strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

We encourage and accept all applications; however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [e-mail].

Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you! Take a look firsthand at what we do here!

#INDA