Banking Solutions Advisor – Customer Care

BMO; San Juan de Terranova; On-site; CAD 47,000 - 62,000; Full time

Job summary

A leading financial institution in Canada is seeking a customer service representative committed to delivering exceptional service. You will identify customer needs, support banking requests, and provide financial advice while collaborating with team members. A post-secondary degree is desirable, with no prior experience necessary. This role offers a competitive salary range and opportunities for professional growth within a supportive environment.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; post‑secondary degree or certification in related field of study is desirable.
• Passionate commitment to helping customers.
• Strong interpersonal skills, including the ability to build rapport.

Responsibilities

• Identifies customer needs and initiates referrals.
• Supports customer requests for banking services.
• Manages, loads, and reconciles cash transactions.

Skills

Customer service orientation

Active listening

Basic communication skills

Problem-solving ability

Collaboration skills

Education

Post-secondary degree or certification in related field

Tools

Digital applications

Job description

A leading financial institution in Canada is seeking a customer service representative committed to delivering exceptional service. You will identify customer needs, support banking requests, and provide financial advice while collaborating with team members. A post-secondary degree is desirable, with no prior experience necessary. This role offers a competitive salary range and opportunities for professional growth within a supportive environment.