Banking Customer Experience Associate – Service & Solutions

TD Securities; Lethbridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Customer Experience Associate in Lethbridge, Alberta. The role involves processing financial transactions, recommending banking solutions, and ensuring a positive customer experience. Candidates should possess a high school diploma, relevant experience, and strong communication skills. The position offers competitive compensation and opportunities for growth. Join a dynamic team committed to delivering exceptional service to customers.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Competitive salary

Qualifications

• 1+ years of relevant experience preferred.
• Strong administration and planning skills.
• Accurate and detail-oriented to handle multiple tasks.

Responsibilities

• Process financial transactions per operating procedures.
• Understand and recommend solutions to customer needs.
• Achieve business objectives by promoting banking solutions.

Skills

Customer experience skills

Organizational skills

Time management skills

Communication skills

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office

Job description

A leading financial institution is seeking a Customer Experience Associate in Lethbridge, Alberta. The role involves processing financial transactions, recommending banking solutions, and ensuring a positive customer experience. Candidates should possess a high school diploma, relevant experience, and strong communication skills. The position offers competitive compensation and opportunities for growth. Join a dynamic team committed to delivering exceptional service to customers.