Banking Client Experience Advocate

Canadian Imperial Bank of Commerce; Clarington; On-site; CAD 45,000 - 55,000; Full time

Job summary

A major Canadian bank seeks a Client Engagement Representative in Clarington, Ontario. This role involves engaging clients to understand their needs and connect them with appropriate services. The ideal candidate will have a passion for customer service, strong problem-solving skills, and a commitment to teamwork and client satisfaction. The position offers a full-time work environment with opportunities for personal and professional development.

Benefits

Competitive compensation

Wellbeing support

Employee assistance programs

Qualifications

• You put our clients first and engage with purpose.
• You're motivated by collective success and teamwork.
• You're digitally savvy and adaptive to new tools.

Responsibilities

• Engage clients to understand their needs and identify opportunities.
• Assist clients with day-to-day banking needs.
• Leverage technology to improve client interactions.

Skills

Client Engagement

Problem Solving

Leveraging Technology

Customer Service

Teamwork

Job description

A major Canadian bank seeks a Client Engagement Representative in Clarington, Ontario. This role involves engaging clients to understand their needs and connect them with appropriate services. The ideal candidate will have a passion for customer service, strong problem-solving skills, and a commitment to teamwork and client satisfaction. The position offers a full-time work environment with opportunities for personal and professional development.