Aviation Dispatch & Duty Officer – Ops & Coordination

Latitude Air Ambulance; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading air ambulance service in Hamilton is looking for a Duty Officer responsible for managing trip details and ensuring seamless communication across departments. This role requires strong logistics knowledge and proficiency in Microsoft Office. Candidates should have a diploma in Aviation Management and at least 1-2 years of dispatch experience. Benefits include competitive salary, paid time off, and growth opportunities.

Benefits

Competitive starting salary

Quarterly Home Team Bonus Program

Paid Time Off

Benefits after 3 months

Employee Assistance Program

Gym Memberships

Qualifications

• Completion of diploma or degree in a related field.
• 1-2 years experience in a dispatch role.
• G2 or higher license with own transportation.

Responsibilities

• Ensure all trip details are arranged for each flight.
• Communicate effectively across departments.
• Provide pre-flight information to pilots.

Skills

Advanced Computer Skills

Problem solving

Analytical skills

Collaboration

Organizational skills

Client experience focus

Education

Diploma or degree in Aviation Management, Operations or Business Management

Tools

Microsoft Office (Excel, Outlook, Word)

OCC Worldwide

Navpak

Job description

A leading air ambulance service in Hamilton is looking for a Duty Officer responsible for managing trip details and ensuring seamless communication across departments. This role requires strong logistics knowledge and proficiency in Microsoft Office. Candidates should have a diploma in Aviation Management and at least 1-2 years of dispatch experience. Benefits include competitive salary, paid time off, and growth opportunities.