Automotive Finance & Insurance (F & I) Manager

Muskoka Nissan; Bracebridge; On-site; CAD 110,000 - 160,000; Full time

Job summary

A leading automotive dealership in Bracebridge is seeking an experienced Financial Services Manager to join its dynamic team. The role focuses on facilitating customer financing needs, providing exceptional service, and staying updated on product knowledge. Candidates should possess an OMVIC license and demonstrate strong communication and organizational skills. The position offers competitive compensation and opportunities for professional growth in a supportive environment.

Benefits

Comprehensive health and dental benefits

Ongoing training and professional development

Mentorship and management support

Positive work culture

Qualifications

• OMVIC license required.
• Proven ability to provide exceptional customer service.
• Experience in automotive sales or finance preferred.

Responsibilities

• Greet customers and facilitate the transition from sales to finance.
• Determine customer financing needs through consultations.
• Process finance transactions in compliance with regulations.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Detail-oriented

Comfortable with technology

Education

High school diploma or equivalent

Additional business/finance education

Job description

Overview

Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team. Plaza Auto Group is seeking an experienced Financial Services Manager to join our dynamic team. If you thrive in a fast-paced, customer-focused environment and want to be part of a growing dealership group, this is the role for you.

What We Offer

• Compensation: Estimated Annual Earnings $110,000 to $160,000 (based on personal initiative and closing ratios)
• Commission-based structure with performance tiers
• Minimum guaranteed compensation
• Comprehensive health and dental benefits
• Ongoing training and professional development opportunities
• Mentorship and management support
• Opportunities for career growth and advancement within Plaza Auto Group
• Community Involvement: Take part in initiatives that give back to our local communities
• Positive Work Culture: Join a dynamic, energetic, and supportive team environment that celebrates excellence

Key Responsibilities

• Greet customers and facilitate the smooth transition from sales to finance
• Determine customer financing needs through comprehensive consultations
• Present financing options and product menus to enhance the vehicle ownership experience
• Stay up-to-date on products and continually expand product knowledge
• Process finance transactions in compliance with OMVIC, provincial, and federal regulations
• Follow up with customers to ensure satisfaction and build loyalty
• Set and achieve sales goals and performance targets
• Handle all administrative tasks timely and in accordance with company policies
• Deliver exceptional customer service at every touchpoint

Essential Skills & Qualifications

• High school diploma or equivalent; additional business/finance education is an asset
• OMVIC license required
• Proven ability to provide exceptional customer service
• Strong communication, interpersonal, and organizational skills
• Detail-oriented and highly organized
• Experience in automotive sales or finance preferred
• Comfortable working with technology
• Valid driver’s license with a safe driving record

Experience Required

• Minimum 1 year in an automotive business office or finance role

If you are a motivated, results-driven professional with a passion for customer service and automotive finance, apply now and join Plaza Auto Group as a Financial Services Manager!