Automotive Claims Specialist (Hybrid) – Bilingual

Medisca Pharmaceuticals Inc.; Saint-Laurent-de-l'Île-d'Orléans; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive solutions provider in Quebec is seeking an Automotive Claims Adjuster. This role requires a strong technical background and exceptional customer service skills, with responsibilities including adjudicating complex claims and working with dealership partners. Bilingual proficiency in French and English is mandatory. The position offers a competitive compensation package, 100% employer-paid benefits, and a flexible hybrid work model.

Benefits

Competitive compensation package

100% employer-paid benefits from day one

RRSP contributions

Vehicle allowance

Educational and wellness allowances

Supportive, inclusive culture

Qualifications

• Experience in automotive repair or service.
• Ability to prepare accurate estimates.
• Strong communication skills in both French and English.

Responsibilities

• Adjudicate complex claims involving various automotive systems.
• Provide exceptional customer service via multiple channels.
• Collaborate with dealership partners for efficient resolutions.

Skills

Technical background in automotive repair

Ability to analyze damage

Excellent organizational skills

Communication skills

Professional manner

Bilingual proficiency in French and English

Education

Journeyperson certification or apprenticeship

Valid Adjuster licenses

Tools

Audatex

Mitchell-on-Demand

Job description

A leading automotive solutions provider in Quebec is seeking an Automotive Claims Adjuster. This role requires a strong technical background and exceptional customer service skills, with responsibilities including adjudicating complex claims and working with dealership partners. Bilingual proficiency in French and English is mandatory. The position offers a competitive compensation package, 100% employer-paid benefits, and a flexible hybrid work model.