Assistant Team Leader New Store

Dollarama; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A growing Canadian business is seeking an Assistant Team Leader to help manage daily store operations and ensure excellent customer service. Key responsibilities include supervising and training staff, addressing customer inquiries, and helping to achieve sales targets. Candidates should have supervisory experience and be flexible in their availability. This position offers a dynamic working environment with growth opportunities.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support the management team in daily retail operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Effective communication

Leadership

Customer service orientation

Time management

Teamwork

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented