Assistant Team Leader

Dollarama; Castlegar; On-site; CAD 60,000 - 80,000; Full time

Job summary

A growing Canadian retail company is seeking an Assistant Team Leader in Castlegar. This role involves supporting management, supervising store associates, and ensuring customer satisfaction in a dynamic retail environment. Ideal candidates will have supervisory experience and a strong customer service focus.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).
• Ability to efficiently organize time and manage priorities.
• Excellent communication and interpersonal abilities.
• Demonstrates leadership, organizational and teamwork skills.
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment.
• Customer service oriented.

Responsibilities

• Support the management team in executing daily retail operations.
• Ensure excellent customer service and maintain an organized store.
• Assist in the supervision and training of store associates.
• Handle customer inquiries and complaints.
• Help meet sales targets.

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees