Assistant Team Leader

Dollarama; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A Canadian retail company is seeking an Assistant Team Leader in Calgary. This position involves supporting daily operations, supervising store associates, and ensuring excellent customer service in a dynamic retail environment. Suitable candidates should have supervisory experience and strong interpersonal skills. The role offers competitive compensation and growth opportunities.

Benefits

Benefits for full-time employees

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in daily retail operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Communication

Leadership

Time management

Customer service orientation

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented

Benefits

• Benefits are applicable to full-time employees