Assistant Store Manager FT

Lids; Brampton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A retail company in Brampton is seeking an Assistant Store Manager to enhance customer service, manage associates, and achieve sales targets. The role requires strong interpersonal skills, experience in retail, and the ability to perform physically demanding tasks. Full-time assistants can earn significant bonuses and enjoy extensive benefits, including health coverage and a generous employee discount.

Benefits

40% employee discount

Monthly sales bonuses

Comprehensive benefits package including Paid Time Off

Qualifications

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to lift up to 50 pounds.
• Standing required for up to 100% of the work time.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store associates through training, goal setting, and follow-up.
• Protect company assets within retail policies.

Skills

Strong interpersonal and verbal communication skills

Ability to produce sales results

Proficiency in operating computers

Ability to work independently

Education

High School Graduate or Equivalent

Job description

About Our Company: General Position Summary

Generate Sales

• Produce sales gains by providing excellent customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities in line with company objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the company's dress code policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and adhere to wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete timely and accurate product counts.
• Maintain proper documentation and record keeping per policies and legal requirements.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Additional Principal Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty for scheduling issues, customer complaints, etc., when the Store Manager is absent.
• Manage store associates through training, goal setting, and follow-up in the absence of the Store Manager.
• Administer disciplinary steps, including warnings, when necessary.
• Responsible for staffing and scheduling, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training store personnel on operations and procedures.
• Encourage compliance with company policies and safeguard inventory, funds, and property.
• Perform subordinate work as needed.
• Communicate effectively with employees at all levels.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Ability to produce sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work independently.

Preferred Job Required Knowledge & Skills

Assistant store managers can earn up to 45% above local minimum wage based on experience. Compensation varies by skills, experience, and location. Full-time assistants are eligible for monthly sales bonuses, a 40% employee discount, and a comprehensive benefits package including Paid Time Off, health, vision, dental, and 401(k).

Education: High School Graduate or Equivalent