Assistant Store Manager

Dollarama; City of Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail company in Moncton is seeking an experienced Assistant Store Manager to support daily operations and ensure customer satisfaction. Responsibilities include assisting in staff management, providing exceptional service, and handling merchandising tasks. Applicants should have at least two years of retail experience and supervisory skills. This role offers competitive compensation, a benefits package, and opportunities for career development.

Benefits

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training program

Career development opportunities

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability including day, evening, and weekend.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.

Skills

Leadership skills

Communication skills

Decision-making skills

Multitasking ability

Prioritization in a fast-paced environment

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full‑time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).